Student Guide

After purchasing a course, log in to your account on our platform. The course will be available under the "My Account" section, then click on "My Courses."

The certificate becomes available after achieving 100% on the final quiz. To download it, go to the "My Account" section, then click on "Certificates."

No, our certificates do not include any information about the online format.

When you purchase a course package, you will receive as many certificates as there are courses in the package. Each completed course is awarded its own certificate.

You can change the language in the "My Account" section under the "Certificates" tab. Next to the "Download" button for the selected certificate, you will find an arrow button that allows you to change the language.

Yes, we offer the option to order a paper certificate printed on satin paper with a stamp and hologram. The cost of the certificate is $99 per piece. Discounts are available for larger orders.

Certificates are issued based on the account holder's details. To change the information on the certificate, you need to update the details in your user account, which can be done by our support team. Please note that the changes will apply to the entire account.

No, we ship paper certificates without any additional charges. You only pay for the certificate itself.

• purchasing a paper certificate is an additional option and is not mandatory

Yes, quantity discounts apply when purchasing multiple paper certificates:

• Purchase 2-4 certificates: 20% discount on each certificate
• Purchase 5-9 certificates: 30% discount on each certificate
• Purchase 10 or more certificates: 40% discount on each certificate

First, please try the following steps:

• Switch to a different web browser.
• Try opening the course on another device (e.g., phone or computer).
• If the issue persists, please send us a screenshot of the problem to our email address.

Yes, we offer certificates in three languages: English, Polish, and German.

• For electronic certificates, you can select your preferred language during the generation process.
• For paper certificates, please specify your preferred language in an email when placing your order.

Yes, you can retake the final quiz as many times as needed. There is no limit on attempts or time restrictions for completing it.

To check your payments, log in to your account on our platform. Then go to the "My Account" section and select "Transaction History."

To order a paper certificate:

1. Send an email to online@beautyexpert.io with the following details

• The course name
• Your preferred certificate language (English, Polish, or German)
• Your shipping address

2. We will email you a confirmation along with payment details

• The cost is $99
• Please include in the payment title: “Certificate + your full name”

The certificate will be shipped to the provided address with free shipping. Processing takes up to 14 days, plus delivery time.

Yes, we issue VAT invoices for both individuals and businesses. When purchasing a course, please select the appropriate invoice option.

The course can be completed at your own pace. There is no minimum or maximum time required to finish it. The materials are available for 12 months, allowing you to revisit them as often as needed.

Yes, our courses are compatible with various devices (computer, tablet, phone). Simply log in to your account from any device to continue your learning.

If you notice an error in your details or your information has changed (e.g., last name), please send us a message via email or the contact form on our website. Our support team will update your user account details, ensuring that the certificate is issued with the correct information.

Please note that changes to your account are permanent and will apply to all future certificates.

Extending access to the course for an additional year costs $15.

Yes, the materials are available for 12 months from the date of purchase. Even after completing the course, you can revisit the materials within this period.

Please make sure to:

• Log in using the email address you provided at the time of purchase.
• Navigate to the "My Account" section and then to "My Courses."
• If the issue persists, please contact us by email.

Our online courses combine theory with practical learning and include:

• Interactive theoretical modules
• Step-by-step treatment protocols
• Educational tutorial videos demonstrating the procedure

Yes, if you encounter technical issues, please contact us by email. Additionally, you can try the following steps:

• Switch to a different web browser
• Check your internet connection
• Try accessing the course on another device

Yes, enrollment is open year-round, and you can start learning at any time.

Yes, the lessons are regularly updated and enriched with new knowledge and treatment techniques.

No, we do not charge any additional fees. All learning-related costs are fully included in the academy's price to ensure maximum transparency and convenience for our participants.

You can choose from three plans, depending on your learning pace and preferred payment method:

• Standard plan (monthly payments) – $229/month for 12 months
  Lessons are released weekly, allowing you to study consistently without pressure. A great choice if you prefer to split the cost over time.
• Standard plan (one-time payment) – $1,640/year
  You’ll still receive one lesson per week, but this option gives you a 40% discount compared to the monthly plan. One-time payment offers both convenience and savings.
• Accelerated plan (one-time payment) – $2,470/year
  All 48 lessons are unlocked immediately after purchase. This plan is perfect if you want to learn intensively, earn your certificates faster, and complete the final exam to receive your graduation diploma earlier.

In the standard plan, each of the 48 lessons is automatically released every 7 days at midnight, starting from the day of enrollment. The first lesson becomes available immediately after payment.

In the accelerated plan, all 48 lessons are unlocked right away, allowing you to complete the program at your own pace — even in just a few weeks.

Learning is conducted individually. Each participant learns at their own pace and has access to a personal educational dashboard.

You only need a stable internet connection and a device capable of playing video content.

You’ll have access to all lessons for 12 months from the day you enroll, with an option to extend your access if needed.
This applies to both the standard schedule (weekly lesson release) and the accelerated plan (all lessons unlocked right away).

 Yes, the lessons are available online, allowing you to learn from anywhere in the world, at any time.

Yes, the program is designed for individuals who want to balance learning with work. One of the advantages of online learning is the flexibility to choose when to study, allowing you to tailor your educational schedule to your personal and professional commitments.

Yes, the program is designed for beginners who have no prior experience in the beauty industry, as well as for intermediate learners looking to expand their skills. For intermediate participants, some aspects of the material may already be familiar.

This depends on the individual. Initially, you will need to learn all the theory, which can take anywhere from a few hours to a few days. Afterward, you will move on to practical training, starting on yourself, a mannequin, or a willing model, which will take several more hours. Some treatments are relatively simple to learn, while others, such as the Japanese lifting massage, may require more time to master all the movements. Remember, practice makes perfect—you can revisit previous lessons to further refine your skills. Additionally, with access to our platform, you will always have updated materials and videos at your fingertips.

No, our documents do not include any information about the learning format.

No, purchasing a certificate is optional. You can complete your studies at the academy without the need to purchase certificates.

After completing the lesson and scoring 100% on the quiz, the option to purchase a certificate will appear under the final module of the lesson. To make the purchase, click the "Buy Certificate" button. The certificate will then be available in the "My Account" section under "Certificates."

No, the academy program is only available as a comprehensive package. If you are interested in specific topics, please check out our course offerings.

Yes, we provide both technical and educational support throughout the entire learning period.

No, the price set at the time of enrollment remains the same throughout the entire year of study.

The final exam consists of a knowledge verification test with 20 randomly selected multiple-choice questions, each with one correct answer. To pass the exam, you need to achieve a score of 80% correct answers.

Yes, both the learning and the exam are conducted online on our educational platform.

No, sharing your account with others is prohibited and may result in losing access to the platform.

Yes. Everyone enrolled in the one-year program gets full access to all new lessons and updates added throughout the course. If you choose to extend your access after the year ends, you’ll continue to have unlimited access to all future updates and new materials released regularly.